Shipping and Delivery Policy

Shipping and Delivery Policy

Effective Date: 01-05-2025

This Shipping and Delivery Policy applies to all services offered by Sudiksha Learning Hub, an online test platform owned and operated by M/s Man Pankaj Traders. This policy governs the delivery of digital products purchased via our website or mobile application.

Nature of Products

All products and services offered on Sudiksha Learning Hub are digital in nature. These include:

Online test series

Mock exams

Digital study materials

E-learning courses

Delivery Timeline

Upon successful payment through Razorpay, users will receive immediate access to their purchased digital content via their registered account on the platform.

In rare cases where access is delayed due to system issues, delivery will be completed within 24 hours from the time of payment.

Access Instructions

Users can access purchased content by logging into their account on the Sudiksha Learning Hub website or mobile app.

A confirmation email or SMS may also be sent upon successful payment, containing transaction details.

Non-Delivery Resolution

If you face any issues accessing your purchased content, please contact our support team with the following details:

Registered email or mobile number

Payment transaction ID

Description of the issue

Email: tradersmanpankaj@gmail.com

Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM

Changes to the Policy

M/s Man Pankaj Traders reserves the right to amend this Shipping and Delivery Policy at any time. Any changes will be posted on our website and mobile app.